What Sawa charges

Last updated: 23 October 2026

Sawa takes a commission from the seller and a service fee from the buyer. There is nothing to pay to join, no subscription, and no listing fee. You only pay when an order happens.

If you are selling

The commission is tiered and applies to each band of the order price rather than the whole amount: 10% of the first €500, 8% of anything between €500 and €2,000, and 6% above €2,000.

So a €1,000 order is charged 10% on the first €500 and 8% on the next €500 — €90 in total, not €80 or €100. Larger orders are charged proportionally less, and the exact figure is shown to you before you deliver.

If you are buying

A flat 5% service fee is added on top of the price, and it is shown to you at checkout before you pay. The price on a service page is what the seller receives it against — the fee is never hidden inside it.

Currency

Prices are set in euros. If your card is in another currency, the checkout can show and charge you in your own currency at the payment provider's rate — Sawa adds no margin of its own to that conversion.

Refunds

If an order is refunded, both the seller commission and the buyer service fee are recalculated down to match what was actually paid. Neither is ever recalculated upwards.

The policy on this

Still need help?

Email us and we'll get back to you. Tell us which account you're writing about.

contact@sawamarketplace.com